The management of all hosting-related factors is done through a software tool referred to as ‘Control Panel’. There are numerous brand names that provide more or less capabilities, but in general, they all enable you to control website files, to create email addresses and databases, to view account usage statistics or how much traffic your website visitors have generated. You could execute these actions via buttons and menus, and you will feel like you’re managing your own laptop or computer. The billing part is normally managed via a different system, which may include domain registrations also - if the company provides such services. In some cases, trouble tickets can be opened throughthe same system, while in others, this may be executed using a different support interface, so you could find yourself employing three user interfaces with a single hosting account.