1 hour ticket response
We are focused on supplying a fast and adequate reply to every tech support ticket submitted by a user. Our professional technical support staff members will review your question and will offer you the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. Actually, the average response time has proven to be twenty minutes.
A Premium Client Care Service
Each member of our help desk team has lots of years of experience in the Linux cloud hosting arena and most of them have worked for us for at least five years. They are all ready to answer all your requests in the most proficient way possible.
An Intuitive Help Center Section
In the Online Control Panel you will find an easy–to–navigate Help section where you can get quick tips on how you can use our web hosting services. You can find the answers to your queries in our F.A.Q. repository, see more hints in the web hosting account administration articles or check the educational video tutorials.